A practical guide to the techniques of effective business correspondence

Duration of the course: 40 hours

Description of the course:
This course is actually a practical guide to business correspondence targeted for any
one who needs to learn or improve his command of letter writing. The book (The complete guide to business letters) is divided into four main sections: presentation, layout and formalities, letters of business situations, letters of social situations and official letters.
In other words it covers every aspect of present day business correspondence.
On completion of the course,


the participants will learn how to:
write the first paragraph of a typical business letter.
begin with the second paragraph stating the supporting details to justify the purpose.
restate the purpose in the closing paragraph.
write successful letters by focusing on positive wording rather than negative one.
achieve the purpose with the reader effectively, the reader always asks (what is in the letter for me?) The learners will learn how to tailor their letters accordingly and how to convey their message accurately and clearly. In other words, how to match the needs and abilities of their readers and find the most effective way to communicate with a particular
Reader.